FreeStart serving customers with Live Chat on your website.
Free of chargeset up by our team
Get it freeTeam accounts2Live Chat widget1AI repliesPaid
- Live Chat and Chat Page
- A widget in your brand
- Shared team inbox
Pricing
Pick your team's capacity. Scale AI usage to fit.
Plans cover platform features and team capacity; AI credits, channel connections and calls follow your usage. Paid plans are billed monthly with a 6-month minimum term. Contact us for a quote that fits your team and chat volume.
StarterSmall teams starting to serve customers across channels with AI.
Contact usquoted for your needs
Team seats5Admin seats1Messages processed / month50.000
- Every channel, per connection
- AI agent, Flows and Care
- Guided setup by our team
GrowthRecommendedGrowing teams handling a larger volume of conversations.
Contact usquoted for your needs
Team seats10Admin seats3Messages processed / month200.000
- Every channel, per connection
- AI agent, Flows and Care
- Guided setup by our team
BusinessMulti-team operations at high volume.
Contact usquoted for your needs
Team seats20Admin seats5Messages processed / month500.000
- Every channel, per connection
- AI agent, Flows and Care
- Guided setup by our team
EnterpriseCustom requirements, deep integrations and large volumes.
Contact ustailored to your needs
Team seatsCustomAdmin seatsCustomMessages processed / monthCustom
- Everything in Business
- Custom integrations and flows
- Volume discounts
One-time setup and onboarding per workspace, guided by our teamAI credits and external channel fees are billed separatelyMessages processed = incoming and outgoing messages from your team or AI; AI credits, bulk email and call audio are not included
AI credits
Pay for AI as you use it
1 customer message answered by AI = 1 credit, reply included. Duplicate messages and system retries are not counted. Credits are shared across text, voice notes, images and AI Voice, valid for the billing period, and do not roll over.
5.000 credits / monthContact us
20.000 credits / monthContact us
50.000 credits / monthContact us
100.000 credits / monthContact us
Customer text message1 credit
Voice note up to 60 seconds2 credits
Image from a customer2 credits
AI Voice (phone)4 credits / 30 seconds
Fixed templates with simple variables use no credits.Usage beyond your package is billed per credit. Contact us for the rate.
Usage rates
Calls and screen sharing are billed in 30-second blocks with a 30-second minimum; a 31-second call counts as 2 blocks. Calls that reach voicemail count as connected; unanswered, busy or failed calls are never billed.
Phone
Inbound callsanswered by AI or your teamContact us
Outbound callsto Indonesian numbersContact us
Call recordingoptional, with the customer's consentContact us
A business phone number is available as a monthly add-on.WhatsApp calls
Standardanswered by your team in the browserContact us
Advancedsupports recording and AI VoiceContact us
Pick one per call. Meta's calling charge is billed separately.AI and screen sharing
AI Voiceinbound or outbound calls4 credits / 30 s
Screen sharingincludes screenshotsContact us
AI Voice uses the same AI credits as chat.WhatsApp Business message and call fees follow Meta's official per-category rates and are billed separately.
A bill you can understand and track
Customers keep getting served when usage climbs, and every part of the bill shows up in your reports.
The AI keeps servingWhen package credits run out, the AI doesn't stop. Overage is billed per credit, totalled every month.
Only connected callsUnanswered, busy or failed calls are never billed. Voicemail counts as connected, in 30-second blocks.
Usage you can seeCredit, message and call-minute reports are in the console throughout the billing period.
Capacity watched togetherOur team contacts you when messages near your plan's capacity, before any plan change.
Want to see results first? Start with a 30-day pilot.
One channel and one workflow, with an AI agent we train on your documents. We measure together: response speed, after-hours coverage and handoffs to sales. Cost and scope are set out in the proposal.
Compare plans
Scroll sideways on small screens.
| Compare plans | Free | Starter | Growth | Business | Enterprise |
|---|---|---|---|---|---|
| Cost | |||||
| Monthly priceexcluding tax | Free of charge | Contact us | Contact us | Contact us | Custom |
| Setup and onboardingonce per workspace | Not available | Contact us | Contact us | Contact us | Custom |
| Minimum term | Not available | 6 months | 6 months | 6 months | Custom |
| Capacity | |||||
| Team seatshandle chats and calls | 2 | 5 | 10 | 20 | Custom |
| Admin seatsmanage settings and view reports | Not available | 1 | 3 | 5 | Custom |
| Messages processed per monthin and out, team or AI | Not available | 50.000 | 200.000 | 500.000 | Custom |
| AI creditsmonthly packages, billed separately | Coming soon | add-on | add-on | add-on | Custom |
| Channels and features | |||||
| Live Chat and Chat Page | Included | Included | Included | Included | Included |
| WhatsApp, email, Telegramper connection | Not available | add-on | add-on | add-on | Included |
| AI agent and knowledge base | Not available | Included | Included | Included | Included |
| Flows, pipelines, broadcasts | Not available | Included | Included | Included | Included |
| Care: tickets, OTP, ratings | Not available | Included | Included | Included | Included |
| Voice, calls, screen sharingbilled by duration | Not available | add-on | add-on | add-on | add-on |
| Reminder | Not available | add-on | add-on | add-on | add-on |
| Custom integrations and flowswithin the agreed scope | Not available | add-on | add-on | add-on | Included |
✓ included · — not available · add-on can be added.
Pricing questions
What is an AI credit?
A credit is the unit of AI usage. One customer message answered by AI uses 1 credit, reply included. Credit packages are bought monthly, valid for the billing period, and unused credits do not roll over.
Do prices include tax?
No. All prices are in Indonesian Rupiah and exclude applicable taxes.
How long is the minimum term?
Paid plans have a 6-month minimum term and are billed monthly. Discounts are available for volume commitments.
How does payment work?
Setup, the monthly plan and AI credit packages are paid in advance. Overage is calculated and billed monthly.
Are unanswered calls billed?
No. Only connected calls are billed, in 30-second blocks with a 30-second minimum. A call that reaches voicemail counts as connected.
What's the difference between team seats and admin seats?
Team seats are for people who serve customers through chat and calls. Admin seats manage the workspace or view reports without serving customers.
What happens if AI credits run out mid-month?
The AI keeps answering customers. Usage above your package is billed per credit with the following month's invoice, or you can add a credit package at any time.
Are WhatsApp fees included?
No. WhatsApp Business message and call fees follow Meta's official per-category rates and are billed separately from your DinamisAI plan.
Is there a setup fee?
Yes, paid plans have a one-time setup fee. Our team helps connect your channels, prepare your knowledge base and configure your first AI agent.
How do I monitor usage?
Usage reports in the console show AI credits, messages and call minutes per period, so you can estimate your bill before it arrives.
Not sure which plan fits?
Tell us your team size, channels and rough chat volume. We'll map out the plan and every cost component with you.
- 30-minute demo
- Measured 30-day pilot
- We help you set up
