Trust Center

How DinamisAI handles data, access and AI

Learn about access controls, data handling, the limits on AI actions, and how to reach our team for a business evaluation.

We design DinamisAI to help businesses automate customer engagement while maintaining appropriate safeguards for data, access, and AI-assisted operations.

Registered Private Electronic System Provider

Registered PSE

DinamisAI is registered with the Ministry of Communication and Digital Affairs of the Republic of Indonesia as a Penyelenggara Sistem Elektronik (PSE) Lingkup Privat.

Electronic System
DinamisAI
Operator
PT Spesica Lintas Maxima
Registration Number
029958.01/DJAI.PSE/09/2026

Registration records an electronic system with the Ministry. It is not a government endorsement, certification, or security assessment of the service.

View PSE Registry

How we protect your data

DinamisAI applies organizational and technical measures designed to protect personal data throughout its lifecycle, and limits processing to what is required to provide and operate the service.

Privacy

Purpose-limited processing

Personal data is processed for defined operational and service purposes, and not repurposed beyond them.

Your rights

Access, correction, deletion, objection, and portability requests are supported, subject to applicable conditions.

Retention and deletion

Personal data is kept only as long as reasonably necessary, then deleted, anonymized, or handled as law and contract require.

Security

Encrypted communications

HTTPS is enforced and protected with modern browser security controls.

Authentication and access control

Access requires authenticated sign-in, with role-based permissions and two-step verification that every user can turn on.

Tenant data isolation

Each organization's data is separated, and access is scoped to that organization.

Security monitoring

Application and infrastructure activity is monitored, with alerting on anomalies.

Incident response

A defined process governs detection, response, and notification where required.

Responsible AI

AI automates and assists customer interactions inside configurable business workflows. Human agents can participate in or take over an interaction whenever that is the right call.

Configurable automation

AI behavior and workflows are configured for each business use case, rather than applied uniformly.

Human collaboration

Interactions can be escalated or transferred to a human agent when required.

Controlled access

AI capabilities operate within the permissions and configuration available to each organization.

Every AI conversation can be reviewed

AI outputs are not guaranteed to be accurate, complete, or current, and our Terms say so plainly. That is why every conversation is recorded, can be reviewed by your team, and can be taken over at any time.

Last updated: September 2026

Need more information?

For privacy, security, compliance, or enterprise due-diligence enquiries, contact our team.

Or email us directly privacy at dinamis dot ai