Trust & Compliance
Security, privacy, and responsible data practices are built into how DinamisAI operates.
We design DinamisAI to help businesses automate customer engagement while maintaining appropriate safeguards for data, access, and AI-assisted operations.
Registered Private Electronic System Provider
Registered PSEDinamisAI is registered with the Ministry of Communication and Digital Affairs of the Republic of Indonesia as a Penyelenggara Sistem Elektronik (PSE) Lingkup Privat.
- Electronic System
- DinamisAI
- Operator
- PT Spesica Lintas Maxima
- Registration Number
- 029958.01/
DJAI.PSE/ 09/ 2026
Registration records an electronic system with the Ministry. It is not a government endorsement, certification, or security assessment of the service.
View PSE RegistryHow we protect your data
DinamisAI applies organizational and technical measures designed to protect personal data throughout its lifecycle, and limits processing to what is required to provide and operate the service.
Privacy
Purpose-limited processing
Personal data is processed for defined operational and service purposes, and not repurposed beyond them.
Your rights
Access, correction, deletion, objection, and portability requests are supported, subject to applicable conditions.
Retention and deletion
Personal data is kept only as long as reasonably necessary, then deleted, anonymized, or handled as law and contract require.
Security
Encrypted communications
HTTPS is enforced and protected with modern browser security controls.
Authentication and access control
Access requires authenticated sign-in, with multi-factor authentication and role-based permissions.
Tenant data isolation
Each organization's data is separated, and access is scoped to that organization.
Security monitoring
Application and infrastructure activity is monitored, with alerting on anomalies.
Incident response
A defined process governs detection, response, and notification where required.
Read morePrivacy NoticeTerms of Service
Responsible AI
AI automates and assists customer interactions inside configurable business workflows. Human agents can participate in or take over an interaction whenever that is the right call.
Configurable automation
AI behavior and workflows are configured for each business use case, rather than applied uniformly.
Human collaboration
Interactions can be escalated or transferred to a human agent when required.
Controlled access
AI capabilities operate within the permissions and configuration available to each organization.
Outputs are reviewed
AI outputs are not guaranteed to be accurate, complete, or current. Our Terms say so plainly, and the service is designed to expect human oversight.
Last updated: September 2026
Need more information?
For privacy, security, compliance, or enterprise due-diligence enquiries, contact our team.